Legal — CrewBrief
Last updated: Version 6 — July 2026
CrewBrief, operated by CrewBrief LLC, sends SMS messages to users as part of identity verification, job invitations, and session notification workflows. These messages are transactional and operational in nature and are sent only in connection with your account or active job activity on the CrewBrief platform.
You opt in by providing your mobile phone number and confirming enrollment — either when you create a CrewBrief account and verify your number, or when you open a job invitation and verify your number in the app. Your opt-in is your own express consent to receive the message types described below, and each consent event is logged with a timestamp.
One-time verification codes are sent only in direct response to an action you initiate (for example, requesting a sign-in code or e-signing a document).
CrewBrief may send the following types of SMS messages:
Message frequency varies based on your job activity on the CrewBrief platform. You may receive up to one SMS message per job event (invitation, reminder, approval, objection). Contractors who manage multiple active jobs may receive more frequent messages.
CrewBrief does not send recurring scheduled messages unrelated to job activity.
Message and data rates may apply. Standard SMS and data rates charged by your mobile carrier apply to all messages sent and received through the CrewBrief platform. CrewBrief LLC is not responsible for any charges incurred from your mobile carrier.
You may opt out of CrewBrief SMS messages at any time by replying STOP to any message you receive from CrewBrief. After opting out, you will receive a single confirmation message and no further SMS messages will be sent to your number.
Replying STOP stops all SMS messages from CrewBrief to your number, including one-time verification codes, until you opt back in. If you have opted out and later request a verification code, it will not be delivered by SMS; use an in-app verification option or opt back in first.
For help with CrewBrief SMS messages, reply HELP to any message or contact us at:
SMS delivery depends on your mobile carrier and plan. Delivery is not guaranteed on every carrier or plan. If you are not receiving messages, contact your carrier to confirm SMS delivery is enabled for your plan.
Your mobile phone number is used solely for verification and job-related notifications within the CrewBrief platform. No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes; text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers acting on our behalf solely to deliver the messages described in this disclosure. For full details on how we handle your data, see our Privacy Policy.
This disclosure may be offered in languages other than English; a non-English rendering is published only as a professionally certified translation of the English text, and the English version controls in case of any conflict or difference in interpretation, to the extent permitted by applicable law. Your acceptance records the language of the text you were shown.
For questions about SMS communications or to report an issue: