Legal — CrewBrief

SMS Opt-In Disclosure

Last updated: Version 6 — July 2026

Program Description

CrewBrief, operated by CrewBrief LLC, sends SMS messages to users as part of identity verification, job invitations, and session notification workflows. These messages are transactional and operational in nature and are sent only in connection with your account or active job activity on the CrewBrief platform.

CrewBrief does not send marketing or promotional SMS messages. All messages are job-related and operational. Consent to receive SMS is not a condition of any purchase.

How to Opt In

You opt in by providing your mobile phone number and confirming enrollment — either when you create a CrewBrief account and verify your number, or when you open a job invitation and verify your number in the app. Your opt-in is your own express consent to receive the message types described below, and each consent event is logged with a timestamp.

A contractor entering your phone number does not opt you in. If a contractor invites you to a job by phone number, the only message sent before you opt in is a single, limited invitation to opt in. No further messages are sent to your number unless and until you open the invitation and verify your number yourself — that verification is your opt-in. If you do nothing, you receive no further messages.

One-time verification codes are sent only in direct response to an action you initiate (for example, requesting a sign-in code or e-signing a document).

Example invitation-to-opt-in message (the only message sent before your own opt-in): "[Contractor Name] invited you to work with them on CrewBrief. To opt in and view the invite (expires in 7 days): [link] — Ignore this message to receive no further texts. Reply STOP to opt out, HELP for help. Msg&data rates may apply."

Message Types

CrewBrief may send the following types of SMS messages:

  • Invitation to Opt In: a single message sent when a contractor invites you by phone number, containing the contractor's name and a link to opt in and review the invitation. This is the only message type sent before your own opt-in.
  • Job Invitation: sent after you have opted in, when a contractor invites you to a job. Includes job name, contractor name, and a link to review job terms.
  • Reminder: sent before a scheduled job start time (if a start time has been set by the contractor).
  • Session Status Update: sent when a contractor approves, objects to, or closes your work session.
  • Verification Code: a one-time code sent when you initiate sign-in or e-signing.
  • Account Notification: sent for account-related events such as password reset or account verification.

Message Frequency

Message frequency varies based on your job activity on the CrewBrief platform. You may receive up to one SMS message per job event (invitation, reminder, approval, objection). Contractors who manage multiple active jobs may receive more frequent messages.

CrewBrief does not send recurring scheduled messages unrelated to job activity.

Message & Data Rates

Message and data rates may apply. Standard SMS and data rates charged by your mobile carrier apply to all messages sent and received through the CrewBrief platform. CrewBrief LLC is not responsible for any charges incurred from your mobile carrier.

How to Opt Out

You may opt out of CrewBrief SMS messages at any time by replying STOP to any message you receive from CrewBrief. After opting out, you will receive a single confirmation message and no further SMS messages will be sent to your number.

To opt out: Reply STOP to any CrewBrief message. Confirmation: "You have been unsubscribed from CrewBrief SMS. No further messages will be sent. Contact support@crewbriefapp.com for support."

Replying STOP stops all SMS messages from CrewBrief to your number, including one-time verification codes, until you opt back in. If you have opted out and later request a verification code, it will not be delivered by SMS; use an in-app verification option or opt back in first.

Opting out of SMS does not delete your CrewBrief account. You will still be able to access the platform and receive in-app notifications. Job invitations will be delivered via the app only.

Help

For help with CrewBrief SMS messages, reply HELP to any message or contact us at:

Email: support@crewbriefapp.com Subject: SMS Help

Message Delivery

SMS delivery depends on your mobile carrier and plan. Delivery is not guaranteed on every carrier or plan. If you are not receiving messages, contact your carrier to confirm SMS delivery is enabled for your plan.

Privacy

Your mobile phone number is used solely for verification and job-related notifications within the CrewBrief platform. No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes; text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers acting on our behalf solely to deliver the messages described in this disclosure. For full details on how we handle your data, see our Privacy Policy.

Language

This disclosure may be offered in languages other than English; a non-English rendering is published only as a professionally certified translation of the English text, and the English version controls in case of any conflict or difference in interpretation, to the extent permitted by applicable law. Your acceptance records the language of the text you were shown.

Contact

For questions about SMS communications or to report an issue:

CrewBrief LLC Attn: SMS Compliance — CrewBrief 5900 Balcones Drive STE 100 Austin, TX 78731 Email: support@crewbriefapp.com